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Awarded

Tenant Satisfaction Survey 2024

Published

Supplier(s)

Lake Communications t/a Lake Market Research

Value

16,755 GBP

Description

Under the Regulator of Social Housing’s Tenant Satisfaction Measures Standard, the council is required to carry out an annual tenant satisfaction survey. We do not possess the necessary resources to conduct this in-house and we are therefore appointing an external market research company to conduct this survey on our behalf. The survey will be sent, by the supplier, by post to all tenants inviting them to respond, and the supplier will make subsequent telephone calls to tenants who have not responded to ensure that we meet the minimum response rate required by the Regulator of Social Housing. Keywords: Market Research, Survey, Questionnaire, Housing, Tenants

Timeline

Publish date

3 months ago

Award date

2 months ago

Buyer information

Folkestone and Hythe District Council

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Source

Procontracts
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