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Awarded

Award of ENU-2122-0075-00 - CRM Development

Published

Supplier(s)

Incremental Group

Value

99,725 GBP

Description

The project is to enhance CRM by integration of MS Dynamics 365 Marketing functionality. CRM is used by ENU Recruitment. In principle, CRM is configured to support enquiry management, email marketing and event management. In practice, utilisation is low as data quality has declined and process has come to rely on external services and manual intervention. By integrating MDM the over-arching goal is to re-establish a unified solution and processes for all student recruitment activity.

Timeline

Award date

2 years ago

Publish date

a year ago

Buyer information

Edinburgh Napier University

Email:
Procurement@napier.ac.uk

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Notice topics

IT services: consulting, software development, Internet and supportSoftware integration consultancy services

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

Public Contracts Scotland
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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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