Stotles logo
Sign inSign up for free
Awarded

Voice of the Customer

Published

Supplier(s)

Price Waterhouse Coopers, Qualtrics, LLC

Value

158,000 GBP

Description

Livv Housing Group is a registered provider of social housing, predominantly in Knowsley, with c.13,000 homes and c.20,000 customers, of varying tenure and type, with a strong community presence. Our ambition is to become an intelligence led, data driven organisation, where we act upon and predict the needs of our customers, unlocking potential and giving people and communities opportunities to flourish. \r \r Livv Housing Group currently carry out transactional surveys following over 80,000 customer transactions each year, resulting in direct feedback on customer ease and satisfaction from over 30% of our customer base. This provides valuable insight which is used to directly improve the services we provide to our customers. \r \r Our current 'voice of the customer' contract comes to an end on 31st March 2023, and we are now looking to procure a new 2-year contract from April 2023 to March 2025. \r Additional information: https://procontract.due-north.com/Advert?advertId=2a4be47b-c998-ed11-811c-005056b64545&fromAdvertEvent=True

Timeline

Award date

a year ago

Publish date

11 months ago

Buyer information

Livv Housing Group

Contact:
Tashi Jackson
Email:
tjackson@cirruspurchasing.co.uk

Explore contracts and tenders relating to Livv Housing Group

Go to buyer profile

Notice topics

Customer satisfaction surveyCustomer survey services

Related topics

Customer satisfaction surveyCustomer survey servicesCustomer services

Source

Contracts Finder
To save this opportunity, sign up to Stotles for free.
Save in app
Source documents
link

  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Already have an account? Sign in

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by Livv Housing Group

Explore more open tenders, recent contract awards and upcoming contract expiries published by Livv Housing Group.

Explore more suppliers to Livv Housing Group

Sign up

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Explore top sources for public sector contracts

Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.

Explore more sources