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Awarded

Contact Centre Services

Published

Supplier(s)

Teleperformance Limited

Value

50,600,000 GBP

Description

The provision of Customer Services via telephony and potentially other communication channels, in addition they may provide the following: •management of customer contact through social media channels, secure messaging and chatbots •ad-hoc administration work to support account processing •additional blended work to support contact and repayments processing •outbound calling •web chat

Timeline

Publish date

3 years ago

Award date

3 years ago

Buyer information

Student Loans Company

Email:
commercial@slc.co.uk

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Notice topic

Customer services

Related topics

Customer-care servicesCustomer survey servicesMarketing services

Source

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