Call Centre Solution
Published
Description
To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between them, and integrate with organisational systems to ensure a seamless customer and colleague experience. The solution shall also be future facing and have a product roadmap showing how it will develop over the contract period. Lot 1: To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues.
Timeline
Publish date
7 months ago
Close date
5 months ago
Buyer information
Southern Housing Group
- Email:
- procurement@southernhousing.org.uk
Explore contracts and tenders relating to Southern Housing Group
Go to buyer profileNotice topics
Source
"Find-a-Tender"To save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
Cambridge City Council - Consultancy services for Repairs and Maintenance Digital Management System - Review, Research Options and Tender Process for a New System
Cambridge City Council25,000 GBPPublished today
- Openclosing
Contract for Design, Supply, Installation and Commissioning of Solar Car Ports at Various Locations
Durham County CouncilPublished today
- Openclosing
PROC 24-2480 - E-learning training platform licences
Scottish Police AuthorityPublished today
- Openclosing
Cambridge City Council - Consultancy services for Repairs and Maintenance Digital Management System – Review, Research Options and Tender Process for a New System
Cambridge City CouncilPublished today
- Unknown
ID 5354850 - DFE - DIGITAL CAREERS TOOLS AND SUPPORT FOR CLIENTS WITH AUTISM PME
Department for the EconomyPublished today
- Openclosing
Provision of a Website and Development of an Integrated IT Solution for the Umbrella Sexual Health Service
University Hospitals Birmingham NHS Foundation TrustPublished 2 days ago
- Openclosing
Framework Agreement for Minor Work Refurbishment including Local Lettings Agency Works
Durham County CouncilPublished 2 days ago
- Openclosing
Contract for the supply Safeguarding Resources Online Portal
London Borough of Waltham Forest60,000 GBPPublished 2 days ago
Explore other contracts published by Southern Housing Group
Explore more open tenders, recent contract awards and upcoming contract expiries published by Southern Housing Group.
- Openclosing
Souther Housing Modernisation/Installation of Passenger Lifts
Southern Housing Group1,700,000 GBPPublished 15 days ago
- Openclosing
Souther Housing Modernisation/Installation of Passenger Lifts
Southern Housing Group7,050,000 GBPPublished 15 days ago
- Closed
Lift Servicing and Maintenance Services
Southern Housing Group11,700,000 GBPPublished 2 months ago
- Closed
Lift Servicing and Maintenance Services
Southern Housing Group5,265,000 GBPPublished 2 months ago
Explore more suppliers to Southern Housing Group
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.