ICT13838 - TfL Video Management System (TVMS)

Description

Transport for London (TfL) operates a number of surveillance camera systems in support of the services it provides across London. These are used for a variety of purposes including traffic management, traffic enforcement, incident management, security monitoring and health and safety management, and are used by numerous stakeholders, including operational control rooms, and third parties. The current Video Management System (VMS) is one of these surveillance systems and this covers the streets and road tunnels network, enabling the sharing of footage from c.1200 TfL CCTV outstation cameras and c.4000-5000 external cameras working with: o City of London Police; o Metropolitan Police; o National Highways; o London Boroughs; o Media organisations; o London Fire Brigade; and o London Ambulance Service. This Contract Notice relates to the replacement of the current VMS, with a single new cost effective, scalable, fit for purpose TfL Video Management System (TVMS). The successful TVMS supplier will be required to develop, implement, support and maintain a TVMS solution that meets TfL's requirements (TVMS Requirements). Whilst it is expected that the initial focus during the transition phase will be on streets and road tunnels, the new TVMS solution will also need to be capable of integrating with other TfL Systems and scaling to incorporate components and system interfaces from TfL bus station and river pier sites, as may be required by TfL during the life of the contract. Lot 1: The TVMS supplier must deliver a TVMS which facilitates TfL user access to live video streams from TfL CCTV outstation street and Road tunnel cameras as well as video streams from external third parties (as referenced in Section II.1.4) over Television Network Protocol (TVNP) and Digital Video Network Protocol (DVNP). The new TVMS must support a number of existing legacy components, including CCTV cameras, and provide system interfaces for multiple internal operational systems consuming video and associated video data. The TVMS must also provide and accept video streams to and from third parties using suitable industry adopted protocols and standards. Additionally, it should support real-time video to web-based user interfaces so that TfL can deliver the service more easily and inexpensively to various stakeholders. The new TVMS should allow TfL to fully utilise current and future open standards within the video and security marketplace and to embrace the evolving data technology landscape to deliver efficiencies and other improvements. This will enable TfL to deliver its strategic objectives as a transport authority and provide a step change in the use of visual derived data and information. The new TVMS and supporting services should also be capable of scaling to incorporate components and system interfaces from TfL bus stations and/or river pier sites, albeit these are optional deliverables (which may relate to one or more sites per request) which TfL may require during the life of the contract. From a bus station and river pier perspective, the new TVMS solution will need to consider that TfL bus stations and river piers have limited remote access capability and separate CCTV systems with on-site video recording capability to support crime prevention and incident investigation. TfL bus station and river pier connectivity (if required during the life of the contract) will be limited to remote viewing capability and the current onsite bus station and river pier recording solutions will not be replaced. The current VMS used by TfL to monitor streets and road tunnels is hosted on-premises within the TfL estate. Due to likely TVMS data volumes and the fact that major IP networking changes are not currently in scope for the TVMS project, TfL expects to maintain this on-premises hosting approach for the TVMS and associated services. However, TfL is open to understanding alternative hosting approaches to on-premise hosting at TfL that may offer TfL operational and/or financial benefit. TfL expects that the new TVMS will be live by Spring 2026. However, TfL recognises that this may present a challenging mobilisation and transition schedule and envisages that this will form part of discussions with bidders during the dialogue. The initial contract term will be for 8 years from award and the contract will include the option for TfL to extend (on one or more occasions and each extension period will be of at least 1 year duration) up to a maximum of a further 8 years (see Section II.2.7 which references maximum contract length of 192 months). Bidders should note that the initial 8 year contract term is timed to align with the expiration of other related contracts in place with TfL and other suppliers and therefore the initial duration may be subject to change within a range of +/- 1 year during the tender process. The figure in Section II.1.5 is the estimated maximum contract value assuming the potential contract extensions are exercised and TfL requests delivery of the optional deliverables. However, TfL estimates the overall contract value may be in the range of £20 - £30 million, which is likely to be broken down as follows: - Initial contract term for Streets and Tunnels (£6 - £10 million) - Extension to all Bus Stations and River Piers during initial term (£3 - £5 million) - Exercise all extension periods up to maximum period of 8 years (£11 - £15 million) Further details in relation to the TVMS are set out in the TVMS Requirements provided as part of the procurement documents.