Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann

Description

The purpose of this PQQ is to obtain sufficient information to enable the Contracting Authority to evaluate the suitability of Applicants. The intention will be to arrive at a Tender Panel of potential suppliers/service providers for formal Invitation to Tender (ITT), against the requirement and Conditions of Contract. It is intended that following PQQ evaluation, and depending on the quality of details submitted, that at least three (3) but no more than five (5) entities will be invited to submit formal Invitation to Tender (ITT) documents. The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year. Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels. The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.