Climate Finance Accelerator (CFA) website discovery

Description

Summary of the work The Climate Finance Accelerator (CFA) is a technical assistance programme which supports middle-income countries to develop a pipeline of bankable, low-carbon projects. This project will undertake a discovery examining ways of dispersing technical assistance globally; exploring a central CFA website rather than through different delivery partner channels. Expected Contract Length 6-8 weeks Latest start date Monday 18 April 2022 Budget Range up to £69,000 inclusive of VAT Why the Work is Being Done CFA activities include workshops and events, convening policy makers, project developers and finance providers, in which participants take low-carbon project ideas, identify barriers to finance, find potential solutions, and turn them into investable proposals. Given the breadth of the CFA and it’s stakeholders, being delivered through (8) different in-country partners with different technical capabilities across disparate countries; we need a central website to be a coherent single communications and delivery platform for the programme Therefore, we are commissioning a Discovery, to see if there is a more efficient, more open and GDS compliant way of providing and maintaining the service. Problem to Be Solved The CFA works across 8 countries, covering different regions and tailors work in each country, adapting to country needs. BEIS oversees delivery and funding of the programme with PwC as the global delivery partner. Country programmes are delivered by local delivery partners who advise PwC and BEIS about the local context and how to adapt the CFA base programme to meet stakeholder needs. Currently information is shared through each separate local website. A central CFA website would streamline the different working contexts and capture the economies of scale. COVID-19 has severely impacted delivery, meaning the programme has moved into a fully virtual delivery model. This has included online launch events for all CFA countries, webinars and online capacity building sessions. The problem in delivering mostly virtually across 6 countries with separate websites is inconsistency and incompatibility due to language differences, digital capabilities and available technologies. This difference in capability across the six in-country DPs has led to: Complex governance processes for sign-off Potentially different levels of engagement across the programme Differences in accessibility Inconsistency in HMG branding across DP sites Reduced audience and reach Reduced effectiveness of programme Key resources lost Who Are the Users As an Information Manager I need to be able to upload knowledge products and host webinars to help the information to reach a wider audience. I might be from BEIS, the global CFA team or in-country delivery partners for the CFA. As an end user I need to access knowledge products, contact relevant people, engage with virtual workshops (webinars/recordings of webinars). I might be an investor (UK & emerging markets), a low carbon project proponent (middle-income countries), a policymaker/regulator (middle income countries) Existing Team SRO, a programme lead acting as Service Owner and programme officers who will be involved on the discovery. BEIS Digital will also provide a Digital Delivery Manager to connect the successful discovery supplier to the internal policy/project team and the digital governance/assurance team. The discovery supplier will need to provide their own Delivery Manager for the project. Current Phase Discovery Skills & Experience • Have experience of conducting discovery research for new service design, which includes conducting user research, in accordance with GDS and GOV.UK standards. • Have experience of working at pace. • Have experience of working across teams with the ability to identify improvements and opportunities to collaborate. • Have experience of developing a service vision, service design and key performance indicators. • Have experience of agile project management delivery/skills. • Have experience that demonstrates the ability to build a strong understanding of technological constraints, existing contracts, legislation and other existing processes and systems. • Have experience in running stakeholder workshops. • Have experience of using a variety of research methods. • Have experience of mapping wider services in the problem space. Nice to Haves • Have experience of researching, designing or building digital services for use by international users • Have experience of researching, designing or building digital services in the international development, or climate finance space. Work Location Work will take place remotely. BEIS offices for this project are in London. We do not anticipate any in-person meetings will be required. Working Arrangments The supplier team will be expected to be available for agreed meetings during the typical working hours of policy team (Monday to Friday 09:30-17:00 GMT) in order to maximise knowledge transfer. We require the supplier to hold agile ceremonies as well as weekly update/‘show and tell’ sessions for BEIS stakeholders, which will take place over MS Teams. Other tools such as JIRA, Azure DevOps, Mural, Microsoft Whiteboard and Office 365 can/may be used for collaboration too. Security Clearance BPSS as a minimum Additional T&Cs Preferred bidder will need to complete due diligence prior to contracting. No. of Suppliers to Evaluate 3 Proposal Criteria • Approach and methodology. Describe the approach and methodology you will apply to Discovery, including how priorities will be determined and emerging findings presented (20%) • Skills and experience. How the structure of the team and their technical skills and experience will be used to deliver the need, including estimated resource dedicated to the project (20%) • Project management. A realistic project plan with proposed timelines for mobilisation and delivery (15%) • Value for money. How does the proposal offer VFM, including how you will take previous learning to deliver better value for this project (5%) • Outputs. a description of the final outputs you will provide as part of the discovery report and how these will help BEIS with next steps and decision making (5%) • Risks and assumptions. An analysis of the key risks, assumptions, and dependencies, and how you will manage these (5%) Cultural Fit Criteria • Cultural fit: Demonstrate experience of working collaboratively in a multidisciplinary agile team environment (5%) • Cultural fit: Demonstrate a user-driven approach, using research and evidence to challenge underlying assumptions and present findings in a way decision makers can easily digest (5%) Payment Approach Fixed price Assessment Method • Case study • Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers 1. Can you please provide links to some or all of the separate local [participating country] websites you refer to? Does each of the 8 participating countries have a website already? HMG: https://www.gov.uk/government/publications/climate-finance-accelerator/climate-finance-acceleratorLinkedIn: https://www.linkedin.com/company/climate-finance-accelerator-cfa/ Ricardo: https://ee.ricardo.com/climate-finance-accelerator Mexico: https://www.idom.com/en/new/climate-finance-accelerator-is-launched-in-mexico-with-idom-as-in-country-delivery-partner/Nigeria: https://ee.ricardo.com/climate-change/climate-finance/climate-finance-accelerator-nigeria https://www.gihub.org/innovative-funding-and-financing/case-studies/climate-finance-accelerator-cfa/ Turkey: https://www.ekodenge.com/the-climate-finance-accelerator/ Peru: N/ASouth Africa: https://www.nbi.org.za/the-cfa-programme/ https://www2.fundsforngos.org/environment/submit-proposals-for-climate-finance-accelerator-in-south-africa/ Colombia: https://www.theclimategroup.org/our-work/news/improving-access-green-finance-colombia 2. Will you be able to provide access to current and prospective website users from the 8 participating countries? Or are you expecting the supplier to identify and recruit these research participants for the Discovery? We can provide contact details for current CFA participants (investors, delivery partners, project proponents); however, the supplier would be expected to potentially recruit further potential stakeholders for discovery. The team could provide an indicative list but we would welcome supplier views on useful participants also. 3. If there is a clear rationale to successfully recruit sufficient research participants and understand up to eight current websites, will you mark down proposals with a delivery plan marginally longer than 6-8 weeks (e.g. 9-10 weeks)? We can provide contact details for current CFA participants (investors, delivery partners, project proponents); however, the supplier would be expected to potentially recruit further potential stakeholders, the team could provide an indicative list.A proposal with a longer time frame would not be marked down if there was a clear justification for the delivery plan. However, delivering this work at pace is a priority for the department so we would expect to see balance in terms of the length and urgency of discovery. 4. Do you expect the website and materials to be produced in English? We understand there are language differences amongst participating countries. This is cost dependent, we plan on publishing our knowledge products in English, Spanish, and modern Arabic. We hope to at least have a Spanish section to the site or all three languages if possible. The ouputs of the discovery phase should provide some insight into the language requirements of the eventual website. The outputs of the discovery phase should be provided in English only. 5. "Have experience of mapping wider services in the problem space." Do you expect our example to be specifically relevant to the international development, or climate finance space? Or is the question more focussed on our processes and experience mapping wider services in different problem spaces. The latter. Expertise or experience in international development or climate finance was not an essential criteria. So by wider problem space we meant consideration of dissemination of learning and knowledge products (or similar) to a global audience but this could be from different problem spaces. 6. Clarification on Q5 "Different problem spaces" to mean different technical areas not just international development or climate finance.