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Awarded

FEW1278 - Provision of Emergency Call Handling Services

Published

Supplier(s)

Pinnacle Connect Limited

Value

60,000 GBP

Description

The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number. The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.

Timeline

Award date

5 months ago

Publish date

5 months ago

Buyer information

Leicester City Council

Contact:
Siobhan Paterson
Email:
siobhan.patterson@leicester.gov.uk

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Notice topic

Repair and maintenance services

Related topics

Hotel, restaurant and retail trade servicesInstallation services (except software)

Source

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