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Awarded

ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

Published

Supplier(s)

community Gateway association

Value

20,000 GBP

Description

Scope of Service for This Tender Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays.

Timeline

Award date

5 years ago

Publish date

5 years ago

Buyer information

Rochdale Boroughwide Housing

Contact:
Stephen Camm
Email:
rbh.procurement@rbh.org.uk

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Notice topic

Call centre

Related topics

Telephone-answering services

Source

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