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Awarded

Netcall Telephony System Annual Support & Maintenance 2022-24

Published

Supplier(s)

Netcall Technology Limited

Value

157,604 GBP

Description

The Netcall Support & Maintenance contract is due to end 19/06/2022 and we require a new contract to be awarded through NTP for a total of 2 years (1+1) to continue the support of this system. Netcall, is the corporate ACD telephony system used by all services to provide an effective and flexible solution to deal with customer demand. It offers the option of customer contact through telephone calls, e-mail and web chat, as well as supporting home working.

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

North Lanarkshire Council

Email:
brennanma@northlan.gov.uk

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Notice topic

Telecommunications services

Related topics

Telecommunication services except telephone and data transmission servicesTelephone and data transmission servicesPostal and telecommunications services

Source

Public Contracts Scotland
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