Integrated User Services (IUS) Digital Delivery Partner PS205

Description

Summary of the work The Integrated User Service programme has an ongoing need to deliver several programme requirements, including: a. Programme Management b. Requirements Management c. Business Case Development d. Programme Controls and Support e. Procurement Management f. Supplier Transition Management g. Strategy and Cohesion Expected Contract Length 24 months - End Date: 31 March 2025. Additional details in 'additional Ts and Cs' of this Advert. Latest start date Monday 20 March 2023 Budget Range The maximum amount of approved funds is £3,000,000.00 ex vat - this will be the Contract's capped value. £30,000.00 ex vat LOL T&S Included. As explained in the 'additional Ts and Cs' section, the maximum budget for the first 6-Month SOW is £750,000.00 ex VAT inc T and S. Additional SOWs after this period will be shared with the successful supplier, in line with the Contract's capped value. Why the Work is Being Done The Integrated User Services Integrated User Service Programme is responsible for the delivery of Voice Telephony, Video Teleconferencing and Mobile services across all security classifications for Defence. To align with the Digital Strategy, Cabinet Office guidance, and to underpin enablement of the Future Workplace Strategy (empowering a more effective mobile workforce, agnostic of location), Integrated User Service will disaggregate the portfolio of services with differing contract durations. In order to achieve this a requirement for specialist support via a delivery partner contract is required for the IUS Programme to obtain knowledgeable and experienced digital delivery personnel to deliver and manage critical outcomes relating to IUS projects to meet quality and performance criteria within a challenging timeframe (before March 2025). Problem to Be Solved Deliver and manage critical outcomes relating to the current IUS programme to meet quality and performance criteria within a challenging timeframe (before March 2025). • Extract the services from the current consolidated contract and disaggregate services by competing and transitioning to new suppliers in the shortest possible timeframe, minimising any disruption to service evolution and delivery. • Increase Value for Money through more frequent procurements via CCS Frameworks and competitions. • Improve the cyber posture, speed of technology adoption, and service flexibility at a better price point, by ensuring evergreening principles and cloud-based solutions underpin the delivery of all future Integrated User Service contracts. • Reduce the management systems for services by rationalising and aligning to the new service bundles. Who Are the Users Civilian, Military and contractors within the MOD and wider Defence industry Existing Team The existing Team is made up of a mixture of civil servants and contractors. Currently PMs and a Project Planner. Additionally there is a Technical Team, a Site Readiness Team, a Security Team, Test Team, Commercial and Finance officers & a Project Information Office. Current Phase Live Skills & Experience • Provide an example of (within last 3-years) demonstrable experience implementing/running/improving and cohering programme management functions/processes/products for a complex organisation that is of a similar size/scale as the MoD (15%) • Provide an example of experience of effective engagement with current and potential users, including assisted digital, to conduct user research and requirements gathering (15%) • Provide a recent example of supporting or leading development of entral government/public sector Business-cases including development and maintenance of supporting artefacts including engagement with the Cabinet Office/GDS Team (10%) • Provide an example of Programme Controls and Support - Demonstrate, with evidence, your specialist’s experience of successful Project Controls support to UK Government projects (8%) • Provide an example of clear understanding of or recent working experience in the last three-years of managing and engaging with multiple vendors and developing ITT/ITN documentation with cross-departmental dependencies.(15%) • Provide an evidenced example of successfully transitioning projects into a live service environment within security or defence organisations, or similar secure operating environments, within the last 5 years (10%) • Provide an example of recent experience in providing Strategy and Policy support and guidance to digital outcomes (7%) Nice to Haves • Demonstrate experience of working with organisations of a similar size and scale to the MOD , understanding how ICT integrates with operational posture (5%) • Demonstrate experience of across Defence JSPs, including specifically, JSP604 (5%) • Provide examples of when you have worked well as a team with a complex organisation and other suppliers from the last 3 years (5%) • Provide an example from within the last 3 years of demonstrable experience of progressive knowledge transfer to client staff (5%) Work Location MOD Corsham, Westwells Road, Corsham, Wiltshire, SN13 9NR NOTE: Personnel are permitted to work a hybrid working pattern. It is expected that personnel will work from MOD Corsham 2-3 days per week. Working Arrangments Work onsite 2-3 days per week to work with the programme team collaboratively, attending joint team meetings, workshops etc., attending other sites where necessary and where approved by Line Manager. Flexible working hours and T&S to be agreed and approved by line manager Security Clearance A current and valid SC clearance is required for all workers on the Contract. The Authority will not sponsor any SC Clearances. Additional T&Cs • T&S will be paid based in compliance with MoD Policy. • Suppliers must use CP&F • This contract will be capped T and M, working on a SOW call-off basis in order to accommodate flexibility of the Programme’s need. The maximum limit of liability will be £3,000,000.00 ex VAT inc T and S (£30,000.00) over 24-months. The initial SOW that will be used for this Competition will be for a 6-month duration, with a maximum capped value of £750,000.00 ex VAT. This initial SOW will be shared with successful suppliers who reach stage 2 of this competition. No. of Suppliers to Evaluate 3 Proposal Criteria • Evidence how you will deliver outcomes using a pragmatic Project Management and Administration capability allowing flexibility for projects; ‘one-size-fits-all approach’ will not satisfy our requirement (20%) • Provide a high- level plan to your approach for identifying and managing Risks, Issues and Dependencies in mature business/project area. (20%) • Evidence/explain how you have provided Project Management Delivery to enable an organisation to continue the route to full rollout and adoption of policies and templates within delivery areas (20%) • Evidence your ability to mobilise your team quickly and to flex up and down resources to meet the demand of the project, whilst ensuring quality and consistency (10%) • Evidence Communications and Stakeholder Management operating at all levels collaboratively (10%) • Evidence and Relevant, recent experience of developing stakeholder engagement/communications plans (10%) • Evidence and explain how you have understood and incorporated project requirements whilst ensuring the results remain generic for the business (10%) Cultural Fit Criteria • Demonstrate how you will deliver outcome-based requirements in a complex-IT environment of a similar size and scale to the MOD, understanding the challenges and approaches to delivery (25%) • Demonstrate how you will work as a team with our organisation and other suppliers, including knowledge and experience of scaled Agile ways of working. (25%) • Demonstrate how you will remain transparent and collaborative when making decisions (25%) • Demonstrate how you will deliver excellent communication, presentation, collaboration and client/stakeholder engagement with a wide variety of grades/positions. (25%) Payment Approach Capped time and materials Assessment Method • Work history • Reference Evaluation Weighting Technical competence 55% Cultural fit 15% Price 30% Questions from Suppliers No questions have been answered yet.