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Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)

Published

Description

The Isle of Wight Council (the Authority) is seeking information and feedback from the market, to gain a deeper understanding of the latest developments and innovations in the provision of Customer Contact Technology (to include telephony and contact centre solutions). This is not an Invitation to Tender (ITT) exercise. The Authority is intending to initiate a procurement process for the provision of Customer Contact Technology in the future, but this pre-procurement Market Engagement Questionnaire is a call for information only. Keywords: Customer Contact Technology, Telephony, Contact Centre Solutions, Market Engagement

Timeline

Publish date

a year ago

Close date

a year ago

Buyer information

Isle of Wight Council

Contact:
Lucy Chandler
Email:
lucy.chandler@iow.gov.uk

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